MAAP is proud of its commitment to high-quality products and manufacturing standards. Unfortunately, on rare occasions, it is the case that faults may occur. If you believe your product is faulty, please click here to contact our support team and we will be able to organise a refund or exchange where appropriate. Please note: MAAP has a 12-month Warranty period from receipt date. Warranty & Faulty goods claims do not cover wear & tear.