Our Melbourne based warehouse is in the process of moving to a new and improved location. As a result, we are experiencing dispatch delays. We're sorry for the short-term inconvenience and can assure you the team at the new warehouse is working hard to get orders on the way as soon as possible. We hit a few technical issues with the move but we are back on track now! We are sorry for the inconvenience!
Our new warehouse means we will have faster shipping times, ultimately getting you back on the road in your new kit sooner! We thank you for your patience as we transition over.
How will I know when my order is shipped?
As soon as your order is shipped, you will get an email with the tracking information.
When is our warehouse relocating?
The warehouse move started commencing from the 29th of September. Rest assured, the team is working hard to get your order prioritized for shipping. We are hoping most of the backlog will be cleared by the end of this week. We thank you for your patience.
How do I know if my order ships from the Australian warehouse?
MAAP ships to the following countries from Australia:
Argentina, Australia, Brazil, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Guatemala, Hong Kong SAR, India (36 of 37 states), Indonesia, Jamaica, Japan, Laos, Macao SAR, North Macedonia, Malaysia, Mexico, New Caledonia, New Zealand (16 of 17 regions), Pakistan, Paraguay, Peru, Philippines, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, United Arab Emirates, Vietnam, Brunei, Isle of Man, Azerbaijan, Fiji, Israel, Jordan, Kazakhstan, Oman, Qatar, Saudi Arabia, Kuwait.
Will the change impact shipping timeframes from other warehouses?
No, all other warehouses will operate as normal throughout this time! Our warehouses in Europe, the UK, and the USA are not impacted by this move.
Is there any way you can speed up the dispatch of my order?
Unfortunately, we will be unable to do so. Our warehouse team has commenced the dispatch of orders and will be working as fast as they can!
Thank you for your patience as we get your order on the way!