If you haven't received a tracking number for your online order yet, it means that we are still working on dispatching your parcel. Orders are dispatched from our warehouse as soon as possible, usually within 1 to 3 business days of you placing your order. It may take longer during sale periods due to high order volumes. As soon as your order leaves the warehouse you will get an email with the tracking information.
Please see more information on shipping and delivery times below.
If you would like more information or assistance with this matter, please get in touch with our customer service team here who will be happy to look into this further for you.
Australia Shipping and Delivery times:
Delivery time after dispatch is approximately 2-4 business days within Australia
USA Shipping and Delivery times:
Delivery time is approximately 2-3 days for West Coast, USA
Delivery time is approximately 3-6 days for East Coast, USA
Europe Shipping and Delivery times:
Delivery time is approximately 2-4 business days across Europe
United Kingdom Shipping and Delivery times:
Delivery time is approximately 2-4 business days within the UK
Rest of World Shipping and Delivery times:
Delivery time after dispatch is approximately 4-7 days via DHL Express for orders outside of Australia